Friday, May 29, 2009

Strategies: Make customer retention priority

A great article in USA Today on customer retention during turbulant economic times.  I discussed this a bit at our user group earlier this month.  It is so important to ensure that your client base is in a happy place with you right now.  

The cost of adding new clients increases when there are less of them to find.


Strategies: Make customer retention priority
By Rhonda Abrams, USA TODAY

1 comment:

  1. What a great blog! I like the strategies you use to make your customers happy.It really helps.

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